studio policies

Warning! Do not book with Lash and Glow Beauty Bar if looking and feeling beautiful is not your jam.

No Show Policy

When you schedule an appointment with me I respect your time and make every effort to be prepared to start your service on time.  I ask that you do the same for me.  To be frank, if you fail to show up for your appointment it tells me you do not respect me or my business.  You will be charged a $50 no show fee and will not be asked back as a client. I wish you the best in finding a new aesthetician better suited for you.

Cancelation Policy

I ask that you please reschedule or cancel at least 1 day before the beginning of your appointment or you will be charged a cancellation fee of $50.00. Treatments are reserved especially for you. I truly value your business and ask that you respect the scheduling policies. Should you need to cancel or reschedule, please notify me at least 24 hours in advance.  If you do not provide a 24 hours notice you will be charged a cancellation fee of $50.

Late Arrivals

Parking your car and using the bathroom should be completed prior to your scheduled appointment. If you arrive 10 or more minutes late your appointment will be cancelled and the 24 hour cancellation policy will be enforced.

Rescheduling

Should you need to reschedule your appointment I require a 24 hour notice.  If you fail to provide a 24 hour notice a $25 deposit will be collected before accepting your new appointment time.

Appointment Swapping

I do not accept appointment swapping. I keep a waiting list. Therefore you may not swap appointments. Meaning, you cannot have someone else take your appointment to avoid a cancellation charge/rescheduling deposit.  If you cannot make the time you requested, you will need to reschedule your appointment or cancel.  If you do not reschedule/cancel your appointment 24 hours beforehand a $25 deposit will be collected before accepting your new appointment time.

In order to collect no-show and late cancellation fees, a credit card on file is required. This information can be used for quicker check-outs in the future, as well as to cover any future fees.

Three’s a Crowd

Space is limited at Lash and Glow Beauty Bar.  Please leave your friends and family at home.  I devote 100% of my attention you and your treatment. Distractions are not welcome.  This includes pets and kiddos.

Cell Phone Use

Please turn your cell phones off before arriving to your appointment.  If you need to take a phone call your service will be stopped and you will need to reschedule for another time.

Age Requirement

You must be 18 years of age or older to receive treatment. 

Pregnant or Nursing

If you are pregnant or nursing please let me know before the start of your appointment.  Some procedures should not be performed if you are pregnant or nursing as it could cause an adverse reaction to you or your sweet babe.

Photos and Videos

Photos & Video will be taken before, during, and after your appointment, photos & videos are the property of Lash and Glow Beauty Bar.  They are used to track your progress and results.  They will also be used to advertise and market on any and all social media platforms.  With that said I want to respect your privacy.  If you have concerns about the posting of these photos please let me know.

480.201.2186

Lashandglowbeautybar@gmail.com

Located inside Phenix Salon Studios
6671 E. Baseline Rd Suite 121, Mesa, AZ 85206

Tuesday-Friday  10 am – 6pm
Saturday 10am – 4pm